The Mass Save® Process Guide

10 Steps to Mass Save® Home Improvements

We Make the Mass Save® Process Easy.

The process requires 3 parties listed below. We walk you through all of the steps needed to take advantage of Mass Save® rebates.
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1

The Homeowner

You
2

Notturno Home Services

Certified Mass Save® Installer
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3

Mass Save®

Inspector & Rebate Funder

The 10 Step Mass Save® Process

Below is the step by step process for a Mass Save Home Improvement. The steps are broken down by who is doing what.
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Mass Save Heat Pump Installer logo with green sunburst design and brown text

Your First Phone Call

Your first call should be to Notturno. We guide you through
the full process and prepare all paperwork needed.

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1

Notturno At-Home Consultation

One of our Mass Save® “Comfort Specialists” will meet with you to inspect your home and suggest various ways to maximize the Mass Save rebates for your home.
2
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3

Mass Save®
Application

We will assist you in filling out the Mass Save® online application and provide any paperwork needed.
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4

Mass Save®
Energy Audit

Mass Save® will visit your home and perform an energy audit to determine your home’s energy use and eligibility.
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5

Mass Save®
Approval & Rebate

Work rebate is approved and delivered. Rebate is paid directly to installer.
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6

Financing
(If selected)

In addition to rebates, Mass Save® facilitates 0% financing. Financing is secured before the work is initiated

Notturno
Installation

Our technicians complete the installation to the highest standards and meets all current codes and regulations. All work is documented for rebate records.
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7

Walkthrough
Review

After the job is completed, we will review our work and provide instruction if needed and make sure you are comfortable with new device management.
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8

Payment

Remaining payment is due upon completion and for convenience can be made on-site. A receipt will be emailed to you.
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9
Notturno Homes technician writing detailed service report on clipboard for customer documentation
10

Mass Save®
Inspection

After all work has been completed, Mass Save® will inspect all work.