Become a part of the Notturno Family

At Notturno Home Services, we understand that home service issues can be stressful—and that our clients are trusting us to help protect their families’ comfort and safety. That’s why we’re looking for a Customer Service Representative / Dispatcher who’s not only organized and efficient, but also genuinely cares about building lasting relationships with our clients and team.

In this role, you’ll be a critical part of our operations team, ensuring that every service call is handled smoothly—from the first call to final follow-up. You’ll coordinate schedules, communicate with customers, and support our technicians so they can deliver the exceptional service we’re known for.

Job Summary:

• The CSR/Dispatcher supports the day-to-day operations of the company by efficiently scheduling with customers and dispatching technicians to calls. This role requires the dispatcher to think critically to ensure they are dispatching the best fit technician for the call. MUST be able to multitask and work in a fast-paced environment but also be proactive on slow days. Other duties include coordination of ordering of parts for jobs with our shop manager, successfully rescheduling jobs when part arrives, making management aware of any parts that need to be ordered, coordinating with other trades when needed, social media postings, scheduling technician’s 1:1’s with managers and reporting on various ends of the business.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:

• Answer customer inquiries and schedule service appointments with care and professionalism
• Dispatch the best-suited technician for each call based on availability and skill set
• Keep jobs on track by monitoring progress and rescheduling when needed
• Communicate effectively with customers throughout the service process
• Work with our shop manager to identify and coordinate any necessary parts orders
• Reschedule jobs when parts arrive and coordinate timing with both technicians and clients
• Collaborate with other trades or vendors when projects require it
• Support internal operations by scheduling technician check-ins with managers
• Candidate needs to be able to work in office.

Minimum Qualifications:

• Experience in dispatching a crew is preferred
• High school diploma or GED required
• Self-starter with a reliable, flexible approach to work hours
• Strong customer service skills and a friendly, professional demeanor
• Excellent communication skills—both written and verbal
• Strong English composition and organizational skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Excel, Word, and PowerPoint
• Must be a critical thinker with solid problem-solving abilities
• Familiarity with telephone etiquette and email systems
• Knowledge of Service Titan a plus

About Notturno:

At Notturno, we don’t just see our team as colleagues; we consider each other family. We place a strong emphasis on your career development and offer unwavering support every step of the way. We firmly believe that building strong relationships lies at the heart of a fulfilling career and our company’s success. That’s why we invest in fostering these connections through company outings like golf and paintball, creating opportunities for us to grow closer.

Job Types: Full-time, Part-time

Pay: $25 – $27 per hour

Benefits – After 90 days

• Health, dental, and vision insurance – 50% employer-paid
• 401(k) with company match up to 4%
• Generous PTO including vacation and sick time
• Monthly performance-based commission opportunities
• Paid trainings and professional development
• Paid holidays
• Company apparel
• Customer review incentive program
• Employee referral bonus program
• Monthly raffles and team outings
• Periodic company breakfasts and office refreshments

If you’re passionate about delivering exceptional customer service, enjoy coordinating details behind the scenes, and want to be part of a team that treats clients and coworkers like family, we’d love to hear from you.

Apply today and experience the Notturno difference—where trust is earned through action.

Job Summary:

Join our team and help deliver top-tier service to our clients with honesty, professionalism, and care. As a Licensed Plumber Service Technician, you’ll inspect, repair, and maintain residential plumbing systems while clearly communicating your work to homeowners. You’ll uphold our commitment to safety, integrity, and superior customer experience—ensuring every job is done right the first time. Pride in your work, appearance, and workspace is essential, as is maintaining a clean, well-organized service vehicle.

Job Responsibilities include:

• Expertly service customers’ entire plumbing system.

• Maintain a neat work area when performing a repair or scheduled service.
• Re-check all plumbing repairs and installation before leaving the client’s home to ensure everything is functioning properly.
• Always explain to the client what service you are performing. Explain and show the client how the company provides superior service.
• Always be safety conscious both on the job and while driving.
• Ensure proper inspection of the client’s entire plumbing system. 
• Look for ways to prevent future breakdowns.
• Obey the company code of ethics and team rules.

Skills & Qualifications:

• Excellent customer service with the ability to explain to clients what service you are performing and why.
• Ability to maintain a neat workspace and ensure the truck is clean on both the inside and out.
• Good problem-solving skills.
• Can perform under pressure and operate in a fast-paced environment.

Benefits include:

• Generous sign-on bonus
• 50% paid health/dental and vision insurance
• Company match (up to 4%) to 401K
• Generous employee PTO including vacation and sick time
• Monthly commission based on performance
• Company truck
• Paid trainings
• Holiday pay
• Company uniform service
• Company apparel
• Customer review incentives
• Employee referral program
• Monthly raffles
• Refreshments
• Team outings
• Company credit card
• Company breakfasts periodically

About Notturno Home Services

At Notturno, you are more than an employee—you are family. We prioritize the growth, advancement, and achievement of personal and career goals for every member of our team. Our approach includes competitive pay, excellent benefits, and a “work hard, play hard” culture that embraces family values. If this resonates with the culture you’ve been seeking, we invite you to reach out to us!

Notturno Home Services stands as the leading home services company  in the Franklin/Bellingham area. Since we started over 15 years ago, we remain steadfast in our commitment to our employees and delivering unparalleled service and craftsmanship to our valued customers. Our pride lies in fostering building relationships within the communities we serve.

2+ years experience in the field preferred, will train the right candidates.

Job Type: Full-time

Pay: $25.00 – $45.00 per hour

Job Summary:

We’re looking for a motivated Plumbing/HVAC Apprentice to support our experienced technicians on service and installation jobs. This is an entry-level role ideal for someone with a strong work ethic, a willingness to learn, and a desire to grow within the trade. As an apprentice, you’ll gain hands-on experience, develop mechanical skills, and build a foundation for a long-term career in plumbing.

Job Responsibilities include:

• Assist Technicians with service and installation work
• Perform light repairs and installations under supervision
• Keep all job sites clean and organized
• Maintain a neat, clean appearance and represent the company professionally
• Ensure the technician’s vehicle is clean and organized
• Drive and work safely, following company safety procedures
• Uphold the company Code of Ethics and Team Rules
• Deliver excellent customer service at every job site

Skills & Qualifications:

• Positive attitude and strong work ethic
• Mechanical aptitude and willingness to get hands-on
• Good communication skills and professional demeanor
• Clean, presentable appearance
• Desire to learn the plumbing trade
• Basic knowledge of general plumbing is a plus
• Ambition to grow within the company and trade

Benefits include:

• 50% paid health/dental and vision insurance
• Company match (up to 4%) to 401K
• Generous employee PTO including vacation and sick time
• Monthly commission based on performance
• Company truck
• Paid trainings
• Holiday pay
• Company uniform service
• Company apparel
• Customer review incentives
• Employee referral program
• Monthly raffles
• Refreshments
• Team outings
• Company credit card
• Company breakfasts periodically

About Notturno Home Services

At Notturno, you are more than an employee—you’re family. We prioritize the growth, advancement, and achievement of personal and career goals for every member of our team. Our approach includes competitive pay, excellent benefits, and a “work hard, play hard” culture that embraces family values. If this resonates with the culture you’ve been seeking, we invite you to reach out to us!

Notturno Home Services stands as the leading home services company  in the Franklin/Bellingham area. Since we started over 15 years ago, we remain steadfast in our commitment to our employees and delivering unparalleled service and craftsmanship to our valued customers. Our pride lies in fostering building relationships within the communities we serve.

Job Type: Full-time

Pay: $18.00 – $22.00 per hour

Job Summary:

We are looking for a new member of our team. HVAC Install Technicians are responsible for all aspects of the installation, maintenance, inspection, operation and repair of heating and cooling systems in residential homes. The ideal candidate has excellent customer service skills, is detail-oriented, and a great problem solver. Ideally, we are looking for someone with 2+ years of project management experience in the HVAC industry.

Key Requirements:

• Prioritize safety while driving and on the worksite
• Install heating and cooling systems
• Inspect and test components of systems to ensure they are operable and safe
• Perform a proper inspection of the client’s entire HVAC system to prevent future breakdowns
• Re-check all work prior to leaving customers home to ensure everything is working
• Ensure proper communication to customer, thoroughly explaining how to operate the system properly
• Maintain a clean and organized job site
• Actively participate in company trainings, meetings and retreats
• Adhere to the company Code of Ethics and the Team Rules

Skills & Qualifications:

• 2+ year’s experience in field preferred
• Great organization and communication skills

Benefits include:

• Generous sign-on bonus
• 50% paid health/dental and vision insurance
• Company match (up to 4%) to 401K
• Generous employee PTO including vacation and sick time
• Monthly commission based on performance
• Company truck
• Paid trainings
• Holiday pay
• Company uniform service
• Company apparel
• Customer review incentives
• Employee referral program
• Monthly raffles
• Refreshments
• Team outings
• Company credit card
• Company breakfasts periodically

About Notturno Home Services

At Notturno, you are more than an employee—you are family. We prioritize the growth, advancement, and achievement of personal and career goals for every member of our team. Our approach includes competitive pay, excellent benefits, and a “work hard, play hard” culture that embraces family values. If this resonates with the culture you’ve been seeking, we invite you to reach out to us!

Notturno Home Services stands as the leading home services company  in the Franklin/Bellingham area. Since we started over 15 years ago, we remain steadfast in our commitment to our employees and delivering unparalleled service and craftsmanship to our valued customers. Our pride lies in fostering building relationships within the communities we serve.

Job Type: Full-time

Pay: Based on Experience

Job Summary:

The HVAC Technician will be responsible for all aspects of the installation, maintenance, inspection, operation and repair of heating and cooling systems in residential homes Technicians will respond to service calls, perform maintenance and installations. Our company offers on-the-job training and yearly wage increases as your skills develop. Starting pay is determined upon skills and experience.

Key Requirements:

• Prioritize safety while driving and on the worksite
• Install heating and cooling systems
• Inspect and test components of systems to ensure they are operable and safe
• Perform a proper inspection of the client’s entire HVAC system to prevent future breakdowns
• Re-check all work prior to leaving customers home to ensure everything is working
• Ensure proper communication to customer, thoroughly explaining how to operate the system properly
• Maintain a clean and organized job site
• Actively participate in company trainings, meetings and retreats
• Adhere to the company Code of Ethics and the Team Rules

Skills & Qualifications:

• 2+ year’s experience in field preferred, though we will train the right candidates
• Great organization and communication skills

Benefits include:

• Generous sign-on bonus
• 50% paid health/dental and vision insurance
• Company match (up to 4%) to 401K
• Generous employee PTO including vacation and sick time
• Monthly commission based on performance
• Company truck
• Paid trainings
• Holiday pay
• Company uniform service
• Company apparel
• Customer review incentives
• Employee referral program
• Monthly raffles
• Refreshments
• Team outings
• Company credit card
• Company breakfasts periodically

About Notturno Home Services

At Notturno, you are more than an employee—you are family. We prioritize the growth, advancement, and achievement of personal and career goals for every member of our team. Our approach includes competitive pay, excellent benefits, and a “work hard, play hard” culture that embraces family values. If this resonates with the culture you’ve been seeking, we invite you to reach out to us!

Notturno Home Services stands as the leading home services company  in the Franklin/Bellingham area. Since we started over 15 years ago, we remain steadfast in our commitment to our employees and delivering unparalleled service and craftsmanship to our valued customers. Our pride lies in fostering building relationships within the communities we serve.

Job Type: Full-time

Pay: Based on Experience